Shipping policy

 

This Shipping Policy applies to all orders placed through www.shop-olimp.com.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and holidays.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on the shipping destination, package weight, and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Free Standard Shipping on all orders over $85 (USD)
This offer applies to standard delivery within eligible regions and is automatically applied at checkout when the order subtotal meets the requirement.

Orders below $85 are charged standard or expedited rates.

Delivery estimates are provided by the carrier and are not guaranteed.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Tracking updates may take up to 24 hours to appear.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already shipped, we cannot guarantee successful delivery or replacement.

Additional shipping charges may apply for returned or redirected packages.

Lost, Stolen, or Delayed Packages

Once a shipment has been handed over to the carrier, delivery responsibility transfers to the shipping provider.

www.shop-olimp.com is not responsible for:

  • Shipping carrier delays

  • Lost or stolen packages marked as delivered

  • Delays caused by weather, or carrier disruptions

If you experience a delivery issue, please contact the shipping carrier directly. We will assist when possible.

Damaged Orders

If your order arrives damaged or defective, please contact us within 5 business days of delivery.

Please include:

  • Your order number

  • Photos of the damaged product and packaging

  • A brief description of the issue

We will review your claim and determine an appropriate resolution.

Contact Information

For shipping-related questions, please contact us:

Email: support@shop-olimp.com
Website: www.shop-olimp.com